We will work with you to assess the risks that face your business and find solutions that will protect your interests in terms of financial and reputational protection. This will involve advice on how to manage risks or transfer risks through insurance. The process might start with a basic risk audit or for larger organisations a full comprehensive corporate risk analysis followed by the development of an in-house risk management system. These are required in many cases to maintain market confidence and satisfy any regulatory standards.
In the event of a claim, we will manage all aspects of the claim process to ensure that it runs smoothly and obtain a fair settlement as quickly as possible. We will keep you updated at all times and negotiate an outcome of your claim on the best possible terms.
When you need to make a claim, we see this as the “ultimate moment of truth” in your relationship with us as your broker and your insurer. We will act for you from the start to the finish of your claim, giving total support every step of the way.
We will provide a non-sales focus on your existing insurance programme, or an individual policy, to identify any gaps in cover or improvements in the scope of cover, the opportunity to provide any added value benefits that may be missing, and naturally any cost savings.
We will understand your insurance needs and business activities, exposures to risk and financial loss, enabling us to draw up an insurance tender document, obtain quotations for you from the insurance market, review and report with our advice, either or both by a written report or a face to face presentation.